Terms & Conditions

Terms & Conditions

Welcome to Soul Sketch. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

General

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Products

All of our products are handmade and may have slight variations in color, texture, or details. These small differences are part of the uniqueness of handmade art.

We do our best to display product colors and details accurately, but actual colors may vary slightly depending on screen settings.

Pricing & Payments

All prices are listed in your selected currency and are subject to change without notice.

Payments are processed securely through trusted payment providers.

Orders

Once an order is placed, you will receive a confirmation email or message.

We reserve the right to cancel or refuse any order if fraud, pricing errors, or suspicious activity is detected.

Shipping & Delivery

Delivery times may vary depending on your location and shipping provider.

Soul Sketch is not responsible for delays caused by shipping companies, customs, or unforeseen circumstances.

Returns & Exchanges

Due to the handmade nature of our products, returns or exchanges may only be accepted for damaged or incorrect items.

Please contact us within a reasonable time after receiving your order if there is any issue.

Intellectual Property

All content on this website, including images, designs, logos, and text, belongs to Soul Sketch and may not be copied or used without permission.

Privacy

Your personal information is handled according to our Privacy Policy.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page.

By using this website, you agree to these Terms & Conditions.

الاسئلة الشائعة

سياسة الاسترداد و الاسترجاع؟

  • يسمح باستبدال منتج خلال 14 يوم ف حاله وجود اي عيوب صناعه
  • يسمح باسترجاع منتج خلال 3 ايام عمل فقط بشرط تواجد بحاله استلامه لم يستخدم بعد

ملحوظه هامه:

  • يجب مراجعه اوردر اثناء استلام من مندوب ( وجود خدوش او كسر او اي تلف يذكر ) لان لا يوجد استبدال او استرجاع ف هذه الحالات بعد تحرك المندوب
متى يوصل الاوردر ؟
  • يتم تجهيز و شحن الاوردر خلال 7 ل 10 ايام عمل
  • يمكن فتح اوردر و معاينه وقت استلام
كم تكلفة الشحن ؟

سعر موحد 75 جنيه لكل محافظات مصر
لا يوجد شحن لمحافظات الاتيه:

( مطروح - الاقصر - اسوان - الوادي الجديد - الواحات - سيناء - الغردقة - شرم الشيخ )